FAQ

We aim to process all orders within 24 hours. Depending on your location, you can expect your order to arrive within 1-2 business days.

We’re here to help! You can reach us via email at hello@syntects.co.uk. Our customer service hours are 9am to 5pm weekdays.

We maintain strict quality control measures throughout our farming process. This includes regular testing of our larvae and their feed, maintaining optimal conditions for their growth, and ensuring they are harvested and packaged under hygienic conditions.

Yes, Calci Worms are a great source of nutrition for hedgehogs. They are high in protein and calcium, which are essential for their growth and health.

Absolutely! Leopard geckos love Calci Worms. They provide a balanced diet and are a great source of hydration.

Yes, crested geckos can eat Calci Worms. They provide a good source of protein and calcium.

Yes, Calci Worms are an excellent choice for wild bird feed. They are high in protein and calcium, which are essential for bird health and egg production.

Yes, chickens love Calci Worms. They are a great source of protein and calcium, which can help improve egg qualit

Yes, Calci Worms are a nutritious and hydrating food source for bearded dragons.

Absolutely! Baby bearded dragons need a lot of protein for growth, and Calci Worms are a great source.

Yes, chameleons can benefit from the high protein and calcium content of Calci Worms.

Yes, hamsters can eat Calci Worms. They are a good source of protein, but should be given in moderation as part of a balanced diet.

Calci Worms are the larvae of the Black Soldier Fly. They are a sustainable and nutritious feed option for a variety of animals, including reptiles, birds, and small mammals.

Calci Worms can vary in size, but they typically range from 3mm to 14mm inch in length

Live Calci Worms are typically active and wriggly. If they are not moving or have a dark color, they may be dead.

There’s no need to soak Calci Worms. They naturally contain a good amount of moisture.

Many bird species enjoy Calci Worms. They are particularly popular with robins, bluebirds, woodpeckers, and chickadees.

Both are excellent feed options, but Calci Worms have a higher calcium content, making them particularly beneficial for animals that require extra calcium in their diet.

While both are good feed options, Waxworms are generally higher in fat and lower in protein compared to Calci Worms.

Phoenix Worms are actually another name for Calci Worms. They are the same insect – the larvae of the Black Soldier Fly.

Calci Worms are the larvae stage of the Black Soldier Fly. They hatch from eggs, grow into larvae, pupate, and then emerge as adult flies.

At Syntects, we breed Black Soldier Flies in a controlled environment. The flies lay eggs, which hatch into larvae, or Calci Worms. We feed these larvae on a diet of organic waste, creating a sustainable and eco-friendly farming process.

Yes, Calci Worms can be a part of your pet’s daily diet. However, they should be fed as part of a balanced diet. It’s always best to consult with a vet for specific dietary advice for your pet.

If stored correctly, our Calci Worms can last up to 2 weeks. They should be kept in a cool, dry place and not be refrigerated or frozen.

While it is possible to breed Black Soldier Flies and their larvae at home, it requires specific conditions and careful management. We recommend purchasing from a reputable source like Syntects to ensure the quality and safety of the larvae.

Yes, Calci Worms are safe to handle with bare hands. However, we recommend washing your hands before and after handling to maintain good hygiene.

Yes, Black Soldier Fly larvae, or Calci Worms, are excellent composters. They consume organic waste and convert it into nutrient-rich compost.

Calci Worms are safe for most animals to consume. However, they should be fed as part of a balanced diet. If you’re unsure whether Calci Worms are suitable for your pet, we recommend consulting with a vet.

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Still need help, you can contact us directly with the email hello@syntects.co.uk